PRIVACY POLICY

LPR Audit LLC

Effective Date: January 27, 2025

Introduction

LPR Audit LLC ("LPR Audit," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains:

  • What information we collect

  • How we use your information

  • How we protect your information

  • Your privacy rights and choices

  • How to contact us with privacy concerns

This Privacy Policy applies to our website (lpraudit.com), our Free Business Check tool, our paid audit report services, and all related services.

By using our services, you consent to the data practices described in this policy.

1. INFORMATION WE COLLECT

We collect several types of information to provide and improve our services.

1.1 Information You Provide Directly

When you use our services, you may provide:

For Free Business Check:

  • Business name

  • Business address or location

  • Google Business Profile URL or business listing information

  • Email address (optional but recommended for results delivery)

  • Phone number (optional)

  • Website URL

  • Business category or industry

For Paid Audit Report Purchases:

  • All information above, plus:

  • Billing name and address

  • Email address (required for report delivery)

  • Payment information (processed by Stripe - see section 4.2)

  • Phone number (for order confirmation)

  • Competitor business names or URLs you want analyzed

For Customer Support:

  • Name and email address

  • Order number or transaction details

  • Communication content and attachments

  • Any information you choose to provide in support requests

1.2 Information We Collect Automatically

When you visit our website, we automatically collect:

Technical Information:

  • IP address

  • Browser type and version

  • Operating system

  • Device information (desktop, mobile, tablet)

  • Screen resolution

  • Referring website or source

  • Pages visited and time spent on pages

  • Click patterns and navigation paths

  • Date and time of visit

Cookies and Tracking Technologies:

  • Session cookies (temporary, deleted when you close browser)

  • Persistent cookies (remain until expiration or deletion)

  • Google Analytics cookies (see our Cookie Policy for details)

  • Payment processing cookies (Stripe)

For more details on cookies, please see our separate Cookie Policy.

1.3 Information We Collect From Public Sources

To provide our competitive analysis services, we collect publicly available information about businesses, including:

About Your Business:

  • Google Business Profile information (name, address, phone, hours, categories, attributes)

  • Website content and structure

  • Online reviews and ratings (from Google, Yelp, Facebook, etc.)

  • Social media profiles and public posts

  • Business directory listings

  • Search engine ranking positions

  • Online mentions and citations

About Competitor Businesses:

  • All the same publicly available information listed above

  • We collect this data for businesses you specify as competitors

  • We may also identify and analyze similar businesses in your market

Sources We Use:

  • Google Search and Google Business Profile

  • Google Maps

  • Yelp, Yellow Pages, and other business directories

  • Social media platforms (Facebook, Instagram, LinkedIn)

  • Review websites

  • Search engine results pages

  • Third-party data providers (including Outscraper and similar services)

  • Public websites and web scraping

Important: We only collect information that is publicly available. We do not:

  • Access password-protected or private information

  • Collect personal information of individual consumers

  • Bypass security measures or authentication

  • Violate platform terms of service where we have agreed to them

2. HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes:

2.1 To Provide Our Services

  • Deliver Free Business Check results

  • Generate and deliver paid competitive audit reports

  • Analyze your Google Business Profile and competitive positioning

  • Collect and analyze competitor data

  • Provide scoring, recommendations, and insights

  • Communicate with you about your order or service

  • Process payments and send receipts

2.2 To Improve Our Services

  • Analyze usage patterns and service effectiveness

  • Develop new features and service offerings

  • Improve our data collection methods and analysis algorithms

  • Test and optimize website performance

  • Understand customer needs and preferences

  • Conduct internal research and analytics

2.3 To Communicate With You

  • Send order confirmations and delivery notifications

  • Provide customer support and respond to inquiries

  • Send service updates or important notices

  • Request feedback or reviews (with your consent)

  • Send marketing communications (only if you opt in)

2.4 For Legal and Security Purposes

  • Comply with legal obligations and regulations

  • Enforce our Terms of Service

  • Protect against fraud, abuse, or illegal activity

  • Resolve disputes and troubleshoot problems

  • Protect the rights, property, and safety of LPR Audit, our users, and others

2.5 For Aggregated and Anonymized Analysis

  • Create industry benchmarks and statistical insights

  • Aggregate data across multiple reports for trend analysis

  • Develop market insights (all data is anonymized)

  • Improve our proprietary scoring algorithms

Note: When we use data for aggregated analysis, we remove all identifying information so individual businesses cannot be identified.

3. HOW WE SHARE YOUR INFORMATION

We do not sell, rent, or trade your personal information to third parties. We share information only in the following limited circumstances:

3.1 Service Providers

We work with trusted third-party service providers who assist in operating our business:

Payment Processing:

  • Stripe (payment processing and PCI compliance)

  • We do not store complete credit card numbers

Data Collection:

  • Outscraper and similar data aggregation services

  • Google Places API

  • Web hosting and infrastructure providers

Analytics and Marketing:

  • Google Analytics (website usage analytics)

  • Email service providers (for order confirmations and support)

Requirements for Service Providers:

  • Must protect your information

  • Can only use information to provide services to us

  • Cannot use information for their own purposes

  • Must comply with this Privacy Policy

3.2 Business Transfers

If LPR Audit is involved in a merger, acquisition, bankruptcy, dissolution, reorganization, or similar transaction, your information may be transferred as part of that transaction. We will notify you of any such change.

3.3 Legal Requirements

We may disclose your information if required by law or if we believe in good faith that disclosure is necessary to:

  • Comply with legal process (subpoena, court order, government request)

  • Enforce our Terms of Service

  • Protect against fraud or security threats

  • Protect the rights, property, or safety of LPR Audit, our users, or the public

  • Respond to claims of illegal activity

3.4 With Your Consent

We may share information with third parties when you explicitly consent or direct us to do so.

3.5 Publicly Available Information

Information we collect from public sources (competitor data, public business listings) is already publicly available. Our reports may include this public information as part of competitive analysis.

4. DATA SECURITY

4.1 How We Protect Your Information

We implement reasonable security measures to protect your information:

Technical Safeguards:

  • SSL/TLS encryption for data transmission

  • Secure server infrastructure

  • Regular security updates and patches

  • Access controls and authentication

  • Firewall protection

  • Secure payment processing through Stripe (PCI-DSS compliant)

Organizational Safeguards:

  • Limited employee access to personal information

  • Confidentiality agreements with employees and contractors

  • Regular security training

  • Incident response procedures

4.2 Payment Security

We use Stripe for payment processing. We never store complete credit card numbers on our servers.

When you make a purchase:

  • Payment information is transmitted directly to Stripe via encrypted connection

  • Stripe handles all payment processing and PCI compliance

  • We receive only confirmation of payment and limited transaction details

  • See Stripe's Privacy Policy for their data practices

4.3 Limitations

Important: While we use reasonable security measures, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.

You are responsible for:

  • Keeping your email account secure

  • Protecting any login credentials

  • Notifying us immediately of any suspected security breach

5. DATA RETENTION

5.1 How Long We Keep Your Information

Contact and Order Information:

  • We retain for at least 7 years for accounting, tax, and legal compliance purposes

  • May be retained longer if required by law or for legitimate business purposes

Report Content and Analysis:

  • Delivered reports are sent via email; retention is in your control

  • We may retain copies for customer support and dispute resolution

  • Competitive data may be aggregated and anonymized for statistical use

Website Analytics:

  • Google Analytics data retained according to our settings (typically 26 months)

  • Cookie data retained as specified in our Cookie Policy

Support Communications:

  • Retained for up to 3 years for quality assurance and dispute resolution

5.2 Deletion

After retention periods expire, we:

  • Securely delete or anonymize personal information

  • May retain anonymized or aggregated data indefinitely for statistical purposes

  • Comply with legal retention requirements

You can request deletion of your information (see Section 7).

6. YOUR PRIVACY RIGHTS

Depending on your location, you may have certain rights regarding your personal information.

6.1 Access and Portability

You have the right to:

  • Request a copy of the personal information we hold about you

  • Receive your information in a structured, commonly used format

  • Request information about how we use your data

6.2 Correction

You have the right to:

  • Request correction of inaccurate personal information

  • Update your contact information

6.3 Deletion

You have the right to request deletion of your personal information, subject to:

  • Legal retention requirements (accounting, tax records)

  • Legitimate business needs (dispute resolution, fraud prevention)

  • Contractual obligations

6.4 Opt-Out Rights

You have the right to opt out of:

  • Marketing emails (via unsubscribe link in each email)

  • Certain cookies (via browser settings - see Cookie Policy)

  • Data sale (we don't sell data, so this is not applicable)

6.5 Object to Processing

You may object to certain types of data processing, such as:

  • Marketing communications

  • Automated decision-making

  • Profiling for marketing purposes

6.6 How to Exercise Your Rights

To exercise any of these rights, contact us at:

  • Email: [email protected]

  • Subject Line: "Privacy Rights Request"

  • Include: Your name, email address, and specific request

We will respond within:

  • 30 days for most requests

  • 45 days for complex requests (we'll notify you if extension is needed)

We may need to verify your identity before processing certain requests.

7. GDPR COMPLIANCE (European Users)

If you are in the European Economic Area (EEA), UK, or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR).

7.1 Legal Basis for Processing

We process your personal data based on:

Contract Performance: To provide services you purchased or requested Consent: When you opt in to marketing or optional features Legitimate Interests: For analytics, fraud prevention, and service improvement Legal Obligation: To comply with applicable laws

7.2 International Data Transfers

Our servers are located in the United States. By using our services, you consent to the transfer of your information to the U.S.

We use appropriate safeguards for international transfers:

  • Standard Contractual Clauses with service providers

  • Adequacy decisions where applicable

  • Other approved transfer mechanisms

7.3 Additional GDPR Rights

  • Right to restrict processing in certain circumstances

  • Right to data portability in machine-readable format

  • Right to object to processing based on legitimate interests

  • Right to withdraw consent at any time (doesn't affect prior processing)

  • Right to lodge a complaint with your local supervisory authority

8. CCPA COMPLIANCE (California Users)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA).

8.1 Categories of Information We Collect

  • Identifiers: Name, email, address, IP address

  • Commercial Information: Purchase history, transaction details

  • Internet Activity: Browsing behavior, interactions with our website

  • Professional Information: Business name, industry, job title (if provided)

8.2 Your California Rights

Right to Know:

  • What personal information we collect

  • Sources of information

  • Purposes for collection and sharing

  • Categories of third parties we share with

Right to Delete:

  • Request deletion of your personal information (subject to exceptions)

Right to Opt-Out:

  • We do not sell personal information, so opt-out is not applicable

Right to Non-Discrimination:

  • We will not discriminate against you for exercising your rights

8.3 How to Exercise California Rights

Contact us at [email protected] with "California Privacy Request" in the subject line.

We will verify your identity and respond within 45 days.

8.4 "Do Not Sell My Personal Information"

We do not sell personal information. We have not sold personal information in the past 12 months.

9. CHILDREN'S PRIVACY

Our services are not directed to individuals under 18 years of age.

  • We do not knowingly collect information from children under 18

  • Our services are B2B (business-to-business) only

  • If we learn we have collected information from a child under 18, we will delete it promptly

If you believe we have collected information from a child, contact us immediately at [email protected].

10. THIRD-PARTY LINKS

Our website and reports may contain links to third-party websites, including:

  • Competitor websites analyzed in reports

  • Data sources and references

  • Social media platforms

  • Partner services

We are not responsible for:

  • Privacy practices of third-party websites

  • Content or accuracy of external sites

  • Third-party data collection or use

We encourage you to review the privacy policies of any third-party sites you visit.

11. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect:

  • Changes in our practices or services

  • Legal or regulatory requirements

  • Technological developments

  • Customer feedback

When we make changes:

  • We will update the "Effective Date" at the top of this policy

  • Material changes will be communicated via email or website notice

  • Continued use of our services constitutes acceptance of changes

We encourage you to review this policy periodically.

12. CONTACT US

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices:

Email: [email protected]
Subject Line: "Privacy Inquiry"

For Privacy Rights Requests:
Subject Line: "Privacy Rights Request - [Your Specific Request]"

For GDPR/CCPA Requests:
Subject Line: "GDPR Request" or "California Privacy Request"

Mailing Address:
LPR Audit LLC
Bonita Springs, FL

Response Time:

  • General inquiries: Within 2 business days

  • Privacy rights requests: Within 30-45 days

13. RELATED POLICIES

This Privacy Policy works together with:

  • Terms of Service - Legal agreement for using our services

  • Cookie Policy - Detailed information about cookies

  • Refund Policy - Our refund and guarantee terms

Last Updated: January 27, 2025

© 2025 LPR Audit LLC. All rights reserved.